PRICING DETAILS
Managed Service Plans
- Base
- Base Silver
- Base Gold
- Business
- Business Plus
- Enterprise
- Base-L2
- Silver-L2
Base Plan – Monthly (yearly contract ) – ₹15K
- NUMBER OF DEVICES : UPTO 3
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION AND DATABASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- INCLUDED HOURS 5 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Base Silver Plan – Monthly (yearly contract ) – ₹15K
- NUMBER OF DEVICES : UPTO 5
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - QUARTERLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - DATABASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- INCLUDED HOURS 8 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Base Gold Plan – Monthly (yearly contract ) – ₹25K
- NUMBER OF DEVICES : UPTO 8
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - QUARTERLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION, DATABASE AND CODE BASE
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- INCLUDED HOURS 13 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Business Plan – Monthly (yearly contract ) – ₹40K
- NUMBER OF DEVICES : UPTO 12
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - MONTHLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION, DATABASE AND CODE BASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- PROBLEM MANAGEMENT AND SOLUTION
- REMOTE ON-CALL SUPPORT
- CONSULTANCY - 4 HOURS INCLUDED
- INCLUDED HOURS 30 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Business Plus Plan – Monthly (yearly contract ) – ₹75K
- NUMBER OF DEVICES : UPTO 20
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - MONTHLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION AND DATABASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- INCIDENT MANAGEMENT AND RESOLUTION
- PROBLEM MANAGEMENT AND SOLUTION
- REMOTE ON-CALL SUPPORT
- CONSULTANCY - 10 HOURS INCLUDED
- CONSULTANCY - 10 HOURS INCLUDED
Enterprise – Monthly (yearly contract ) – Custom
- NUMBER OF DEVICES : CUSTOM
- CUSTOMIZE TAILORED PLAN : PLEASE CONTACT US FOR MORE INFORMATION
Base-L2 Plan – Monthly (per server ) – ₹1.2K+ GST
- NUMBER OF TICKETS : UPTO 5
- INSTALLATION AND UPDATE OF PACKAGES
- BACKUP AND RESTORE OF DATABASE ON REQUEST
- INSTALLATION OF APACHE/NGINX/MYSQL/PHP/PHP-FPM ON REQUEST
- SERVICE MONITORING AND EMAIL ALERTS
- SUPPORT VIA EMAIL
- ONLY L1 AND L2 SUPPORT
- RESPONSE TIME 30 MIN
- RESOLUTION TIME MAX 6 HOURS. (MOST OF THE THINGS ARE DONE WITHIN 2 HOURS)
- L3 SUPPORT FOR COMPLEX PROBLEMS AND SETUP ON REQUEST, EXTRA CHANGES 1500/HOUR + GST, WILL BE ESTIMATED AS PER THE PROBLEM, AND ACTUAL HOURS SPENT.
Silver-L2 Plan – Monthly (per server ) – ₹2.5K + GST
- NUMBER OF TICKETS : UPTO 8
- INSTALLATION AND UPDATE OF PACKAGES
- BACKUP AND RESTORE OF DATABASE ON REQUEST
- INSTALLATION OF APACHE/NGINX/MYSQL/PHP/PHP-FPM ON REQUEST
- SERVICE MONITORING AND EMAIL ALERTS
- SUPPORT VIA EMAIL
Control Panel Support Plans
- CPANEL - ₹2K + GST PER SERVER/MONTH
- DIRECTADMIN - 2.5K + GST PER SERVER/MONTH
- ONLY L1 AND L2 SUPPORT
- RESPONSE TIME 30 MIN
- RESOLUTION TIME MAX 6 HOURS. (MOST OF THE THINGS ARE DONE WITHIN 2 HOURS)
- L3 SUPPORT FOR COMPLEX PROBLEMS AND SETUP ON REQUEST, EXTRA CHANGES 1500/HOUR + GST, WILL BE ESTIMATED AS PER THE PROBLEM, AND ACTUAL HOURS SPENT.
- PLESK PANEL - 2.5K + GST PER SERVER/MONTH
-
NOTE:
Number of tickets are per server basis, they can’t be pooled with any other server
Base Gold Plan – Monthly (yearly contract ) – ₹25K
- NUMBER OF DEVICES : UPTO 8
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - QUARTERLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION, DATABASE AND CODE BASE
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- INCLUDED HOURS 13 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Base Plan – Monthly (yearly contract ) – ₹15K
- NUMBER OF DEVICES : UPTO 5
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - QUARTERLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - DATABASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- INCLUDED HOURS 8 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Base Gold Plan – Monthly (yearly contract ) – ₹25K
- NUMBER OF DEVICES : UPTO 8
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - QUARTERLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION, DATABASE AND CODE BASE
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- REMOTE ON-CALL SUPPORT
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- INCLUDED HOURS 13 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Business Plan – Monthly (yearly contract ) – ₹40K
- NUMBER OF DEVICES : UPTO 12
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - MONTHLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION, DATABASE AND CODE BASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- PROBLEM MANAGEMENT AND SOLUTION
- REMOTE ON-CALL SUPPORT
- CONSULTANCY - 4 HOURS INCLUDED
- INCLUDED HOURS 30 (MONTHLY), EXTRA HOURS BILLED SEPARATELY, 3K PER HOUR
Business Plus Plan – Monthly (yearly contract ) – ₹75K
- NUMBER OF DEVICES : UPTO 20
- INSTALLATION AND UPDATE OF VARIOUS PACKAGES
- REGULAR OS UPDATE
- SECURITY REVIEW - MONTHLY
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- CLOUD AND PHYSICAL SERVERS MANAGEMENT
- BACKUP AND RESTORE - CONFIGURATION AND DATABASE
- MANAGEMENT OF APACHE/NGINX/MYSQL/PHP-FPM/PYTHON/RUBY/PERL
- 24X7 MONITORING AND ALERTS
- INCIDENT MANAGEMENT AND RESOLUTION
- INCIDENT MANAGEMENT AND RESOLUTION
- PROBLEM MANAGEMENT AND SOLUTION
- REMOTE ON-CALL SUPPORT
- CONSULTANCY - 10 HOURS INCLUDED
- CONSULTANCY - 10 HOURS INCLUDED
Enterprise – Monthly (yearly contract ) – Custom
- NUMBER OF DEVICES : CUSTOM
- CUSTOMIZE TAILORED PLAN : PLEASE CONTACT US FOR MORE INFORMATION
Base-L2 Plan – Monthly (per server ) – ₹1.2K+ GST
- NUMBER OF TICKETS : UPTO 5
- INSTALLATION AND UPDATE OF PACKAGES
- BACKUP AND RESTORE OF DATABASE ON REQUEST
- INSTALLATION OF APACHE/NGINX/MYSQL/PHP/PHP-FPM ON REQUEST
- SERVICE MONITORING AND EMAIL ALERTS
- SUPPORT VIA EMAIL
- ONLY L1 AND L2 SUPPORT
- RESPONSE TIME 30 MIN
- RESOLUTION TIME MAX 6 HOURS. (MOST OF THE THINGS ARE DONE WITHIN 2 HOURS)
- L3 SUPPORT FOR COMPLEX PROBLEMS AND SETUP ON REQUEST, EXTRA CHANGES 1500/HOUR + GST, WILL BE ESTIMATED AS PER THE PROBLEM, AND ACTUAL HOURS SPENT.
Base-L2 Plan – Monthly (per server ) – ₹1.2K+ GST
- NUMBER OF TICKETS : UPTO 5
- INSTALLATION AND UPDATE OF PACKAGES
- BACKUP AND RESTORE OF DATABASE ON REQUEST
- INSTALLATION OF APACHE/NGINX/MYSQL/PHP/PHP-FPM ON REQUEST
- SERVICE MONITORING AND EMAIL ALERTS
- SUPPORT VIA EMAIL
- ONLY L1 AND L2 SUPPORT
- RESPONSE TIME 30 MIN
- RESOLUTION TIME MAX 6 HOURS. (MOST OF THE THINGS ARE DONE WITHIN 2 HOURS)
- L3 SUPPORT FOR COMPLEX PROBLEMS AND SETUP ON REQUEST, EXTRA CHANGES 1500/HOUR + GST, WILL BE ESTIMATED AS PER THE PROBLEM, AND ACTUAL HOURS SPENT.
Silver-L2 Plan – Monthly (per server ) – ₹2.5K + GST
- NUMBER OF TICKETS : UPTO 8
- INSTALLATION AND UPDATE OF PACKAGES
- BACKUP AND RESTORE OF DATABASE ON REQUEST
- INSTALLATION OF APACHE/NGINX/MYSQL/PHP/PHP-FPM ON REQUEST
- SERVICE MONITORING AND EMAIL ALERTS
- SUPPORT VIA EMAIL
- ONLY L1 AND L2 SUPPORT
- RESPONSE TIME 30 MIN
- RESOLUTION TIME MAX 6 HOURS. (MOST OF THE THINGS ARE DONE WITHIN 2 HOURS)
- L3 SUPPORT FOR COMPLEX PROBLEMS AND SETUP ON REQUEST, EXTRA CHANGES 1500/HOUR + GST, WILL BE ESTIMATED AS PER THE PROBLEM, AND ACTUAL HOURS SPENT.
Control Panel Support Plans
- CPANEL - ₹2K + GST PER SERVER/MONTH
- DIRECTADMIN - 2.5K + GST PER SERVER/MONTH
- PLESK PANEL - 2.5K + GST PER SERVER/MONTH
-
NOTE:
Number of tickets are per server basis, they can’t be pooled with any other server